Other Services

Aeromexico does provide refunds for certain situations, particularly if the airline cancels your flight or there are significant schedule changes. In these cases, you are typically entitled to a full refund. For other scenarios, like voluntary cancellations, the type of fare you purchased determines whether you’ll receive a refund or travel credit.

Refundable tickets are easier to manage, and you can apply for a refund via the Aeromexico website or mobile app. For non-refundable tickets, it’s likely you’ll be offered a voucher or travel credit that can be used for future travel with Aeromexico. It’s essential to review your ticket terms to know your options.

• Avoid scams by acting locally or paying with PayPal
• Never pay with Western Union, Moneygram or other anonymous payment services
• Don't buy or sell outside of your country. Don't accept cashier cheques from outside your country
• This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"